Get in touch with us

FAQ

The Customer Service Frequently Asked Questions can be found here, you may want to give them a read before getting in touch.

Contacting Warlord Games

Our main phone number is +44 (0)115 978 4495 and you can call us from the US toll-free on 18333261246.

This number is staffed Monday - Friday, UK time 9am - 9pm (04:00 - 16:00 EST) and Sat - Sun: UK time 9am - 5pm (04:00 - 12:00 EST) by our friendly and knowledgeable Customer Service team.

You can also email us at info@warlordgames.com.

The team can help you with:

  • Questions about existing orders. If you want to find out what’s happening with your order, you want to make an amendment to the order, or you have received something that isn’t right. 
  • Placing a new mail order - if you’d like to talk to someone to get help deciding what to buy give us a call on the number above. 
  • Help with collecting, playing and painting. Our team are all passionate hobbyists and can help you directly or point you to the right pace to get support. If you have a rules query we can help you find the right page in the rulebook, and if it still isn’t clear we’ll pass on your question to the games designers so they can update our Errata and game FAQs.
  • Advice on visiting the store and organising tours, finding out about events at HQ and where our events team will be visiting.

Want to stock our products?

If you want to enquire about stocking our products or speak to our Trade Sales team, please use the following number Monday - Friday, UK time 9am - 5pm: +44 (0)115 978 4202

Or drop them a line at: newbusiness@warlordgames.com

Weekly Newsletter and Forums

If you don't want to miss out all the latest news from Warlord Games we highly recommend you sign up for our newsletter on the newsletter page and have all that gaming goodness delivered directly to your inbox. 

Returns Policy

We want you to be happy with your purchase, if you need to return anything please contact us. Here’s a guide to our returns policy:

https://store.warlordgames.com/pages/returns-policy

Come and See Us 

Visiting Nottingham? Why not drop in and buy your toy soldiers in person at our shop here at Warlord HQ Nottingham? Take a look at our Warlord Games HQ Store page to find out more about opening times and what you'll be missing if you don't.

Coming by train:
Warlord Games is a pleasant 40 minute walk from the train station, or you can take a tram to the NG2 stop and walk that last 10 minutes, using Birdcage Walk. Turn left on Lenton Lane - you'll see Warhammer World on your right - and follow the road to Finch Close.
 
Coming by car:
We have ample customer parking or you can use the Queens Drive Park & Ride, and Warhammer World is also only a 10 minute walk along Lenton Lane.

  ///thinks.when.flank

Warlord Games
1A Central Court
Finch Close
Nottingham
NG7 2NN
United Kingdom
 

We look forward to hearing from you one way or another.